Areas of Specialization

• Leadership development
• Coaching and feedback
• Human resources management
• Human Performance Improvement
• Customer service and sales
• Communication skills

Education

• M.S., Human Resource Development and Administration,
  Barry University

Certifications

• Senior Professional in Human Resources, Human Resource Certification Institute
• Human Performance Improvement certification, American Society for Training and Development
• Achieve Global certified instructor
• Development Dimensions International certified instructor

Karen LeMonnier is a well established organization development and human performance improvement consultant with over twenty years of experience leading, managing, and growing successful teams.
In her current role as Senior Performance Consultant for Valencia Enterprises, Karen manages both internal consultants and external vendors in the process of designing and implementing solutions that link directly to a client’s organizational goals. 

Karen’s customer-focused work style is anchored in her long time experience with AT&T, where she excelled as an account manager and client liaison, managing large contracts, analyzing business needs, and performing impact analysis. Karen converted her strong customer service skills into a training management position, where she developed job competencies, established career paths, re-engineered processes, and designed training curricula for customer service employees.

Throughout her career, Karen has partnered with both internal and external customers to:

• Develop on-target organizational goals
• Implement effective measurement tools
• Conduct comprehensive needs assessments and detailed task analyses
• Design and develop cost effective learning opportunities, including classroom and online training as well as webinars and white papers
• Create effective evaluation tools

With extensive instructional design experience and a personal vision for developing strong and healthy work environments, Karen directly supports the increased employee and organizational performance of all her clients. Karen’s clients include Lockheed Martin, Orange County, and Darden Restaurants.